Mercure Brisbane Garden City

We didn't just like staying here at the Mecure Brisbane Garden City.... WE LOVED IT! This is our second time staying at the Hotel and again we were treated with the upmost respect even when our wee children were loud. We did apologise for their noise. But everyone from the staff to the guests were ever so sweet. We couldn't hear the other guests, they never heard us so that was good. The food OMG the food looked ABSOLUTELY SCRUMPTIOUS it smelt amazing too. If it wasn't for all my allergies i would have taken our family to the resturant or even had it delivered to our room. I was very tempted this time to try the yummy food, but alas my body was already reacting from something else so although it was very tough i stayed strong and didn't give in to what i know would have tasted as amazing as it looks haha. All the Staff from the House keeping, Gardners, to the Chefs, and front desk and everyone of their team is honestly so kind, thoughtful, helpful, patient, and curtious. They Staff go above and beyond to help and make all their guests feel as part of their family. I know where we'll be going for our next Birthday holiday that will be the Mecure Brisbane Garden City Hotel. It's just a wee walk to the big westfield shop and they have a cinema at the shops not the hotel but that is walking distance to which is great. A bus stop is just outside the hotel pretty much. It's clean and smells so good. Thank you to all the Staff for all your hard work, appreciate all your hard work. We look forward to seeing you all again this year :)

What a Fantastic stay. Right from the moment I checked in - electronically, I knew I had chosen well. Great location, well appointed rooms, room service breakfast, lunch and dinner, as well as a coffee bar - what more could you ask for? The meals were of a good size and selection. This was a definite plus due to my schedule. The staff were amazing and could not have been more helpful and friendly. I stayed for 6 nights and was so pleased with my choice - particularly as a Solo traveller. Highly recommend the Mecure Garden City, Brisbane.

The French lady, I think she is the assistant manager, was absolutely amazing. I had some difficulty with the Asian lady (the manager) regarding charges however the assistant manager fixed everything and was a pleasure to deal with.

There was a hole where a light used to be in the ceiling above my head. A towel hook put on the door in the bathroom which was upside down. Towel just slid off. Could do with a couple of more towel hooks if possible. I notified the reception. Advised that the handyman Mr Phillips was away sick and he would attend to it when he came back within a day. Handyman was great. Had the two problems fixed in no time and a nice man.

The very helpful staff, very courteous. The location is excellent, close to shops, freeway, transport. Breakfast, included in my rate, was very good and staff friendly. I was also surprised at how quiet it was considering the location making for a very restful stay.